Sometimes you invest in a product or service, and everything looks great on the outside. You’re happy the contractor, manufacturer, or whoever sold you on it. After a certain amount of time passes — it could be a few weeks, a few months or even a few years — you notice something’s wrong. This happens with swimming pools, automobiles, entire homes, electronic devices, and countless other things.
It also happens with pavement. Not everybody realizes just how wide the spectrum of quality is, in terms of pavement and pavement installation contractors. But in truth, it’s visible all around us. Whenever we drive, ride or walk out in the world, we’re subject to all different grades and qualities of pavement. Some of it was made very well. Other surfaces seem to have been installed by amateurs.
How do you know if your pavement contractor did a good job?
It can be difficult to tell at first. Often times, poor-quality installations aren’t noticeable right away. It takes some time for the problems to become apparent — but when they do, it’s obvious. The surface of pavement begins to warp, crack, buckle, or show various other kinds of imperfections. This is often due to a hasty and unprofessional installation of base and sub-base layers, which are just as vital as the surface of the pavement itself. If you see these signs within a year or two of finishing a new pavement installation, you can be fairly certain that your contractor did a poor job.
Another sign your contractor may not have given you the best result is if you research them after the fact, and discover that they aren’t a very reputable company. Maybe you find a slew of negative reviews about them. Or maybe you can’t find very much information at all. In a situation like this, it’s a good idea to go back and look at your contract. What kind of guarantee is there? You’ll want to make sure you know what you’re entitled to, in case you do start to notice problems.
On the flip side, you can be confident your contractor did a great job — even when that installations is fresh — if you’re confident in their reputation and the other jobs they’ve done in the community. Pavement contractors who have been around a long time, and completed a wide variety of jobs, are far more likely to make good on their promise of a professional result and a great value.
If you’ve been had by a pavement contractor who didn’t do a professional job and is not honoring their commitments to quality, the best you can do is cut ties and be sure not to make the same mistake twice. Going forward, you can do your research and settle on a company with an excellent reputation, and a solid track record of quality installations throughout the community. Also pay close attention to the written guarantees offered by that company. The best contractors have no problem backing up their work in writing, since their professionalism shines through on the job and produces results that stand the test of time.